Supplier Frequently Asked Questions

 

 

What is the next step after I register?

Once you have registered and your information is verified, your profile will be available to all of our procurement professionals worldwide. Due to the volume of inquires we receive you will NOT be contacted until a purchasing professional matches one of our current needs with your offerings. 
 

Which forms are needed for the New Supplier Registration?


US individuals and organizations complete the online registration, attaching a current IRS W-9 and GW ACH form. Organizations and individuals outside the US submit a completed Supplier Registration Forms and current IRS form W-8BEN or W-8BEN-E to isupplygw@gwu.edu or fax to 571-553-8526 prior to doing business with GW. Please visit the New Supplier Registration page for more information.

What if I am already a supplier?

We ask that you ensure your data is correct and up-to-date. As this is a global database, it is important that your vendor profile is accurate so that projects and/or divisions within GW that may not be familiar with your company are presented with the best information.

What is the Worker Classification Review Form (WCR) and who fills out the form?


The WCR determines whether an individual should be paid as an employee or as an independent contractor based on IRS guidelines. The department engaging the individual’s services is responsible for completing the form and submitting to the Tax Department for review prior to the individual being engaged and services performed. When approved, the form accompanies all other vendor registration documents. When not approved, the department should work with their Human Resource Representative to pay as an employee.

How do I update my supplier profile?


Existing suppliers should manage their organization’s banking and address information through the iSupplyGW portal.   For additional assistance, call the iSupplyGW hotline at (571)553-0300 or email isupplygw@gwu.edu.

How can I get in touch with a purchasing or commodity manager to discuss a product or service my company offers?

Due to the large volume of inquiries we receive, we do not provide direct phone numbers or email addresses of our purchasing organization. Instead, we use the Supplier Database as a means of routing information to one or more of our purchasing managers by product category. If you have a product or service you would like to introduce to GW, please register with us in the prospective Supplier Database and include any relevant brochures or attachments. When your registration is complete, your company information will be made available to all procurement professionals within GW.

How do I check payment status?

All payment inquiries should be directed to the Accounts Payable Services at apcustsv@gwu.edu.

Can I be notified when a payment is processed?

Yes. The university can add multiple email addresses and fax numbers to send remittance advice. Requests to set-up remittance information should be sent to isupplygw@gwu.edu.

I am a certified minority-owned, women-owned, or disabled veteran owned vendor. How can I do business with GW?

All prospective suppliers use the same process to register with GW. The registration form captures diversity status and the information is made available to our Supplier Diversity team.

If I am a Small Business do I have to be certified to do business with GW?

No, however you may not be eligible to claim various small business subcategories without having proper certification.

What are some things that can keep me from registering?

In order to submit your information, you must fill out all the required questions.

I am a current supplier for GW and I received a letter asking me to fill out or update my supplier registration profile. Why am I being asked to do this?

If you are currently doing business with GW, we will periodically request that you update your company's profile to make sure we have the most up-to-date information. We will periodically request inactive suppliers to log in and update their profile.

Can I look at other vendors' data?

No, all information is secure and is only available to the GW Buyers.

What do I do if I tried registering and my company is already registered?

Please contact the person who registered your company and have them add your contact information as a contact to your company profile or contact us at isupplygw@gwu.edu.

If the Primary Contact for my company is no longer employed by us, what should I do?

Please send an email message to isupplygw@gwu.edu to have us update your profile and send you a new login ID and Password.  

I have read the FAQ list and I still have questions. Is there anyone else I can contact?

If you still have questions after reading the FAQ list, please contact us at isupplygw@gwu.edu.
Include your name, company name and phone number along with your question.