P-Card Declined

Your transaction will be declined at the point-of-sale for the following reasons: 

  • The transaction exceeds the $3,500 Single Transaction Limit electronically encoded into your P-Card and you did not receive authorization for a limit increase prior to purchase. Purchases that exceed the Single Transaction Limit must be made via an Oracle on-line requisition or Blanket Purchase Order release. Splitting an order that exceeds $3,500 into multiple charges to avoid this limit is a violation of policy and transgressors are subject to disciplinary action.
  • The transaction causes you to exceed your Billing Cycle spending limit. The default spending limit is $10,000 per cycle unless the limit set by your Finance Director, Dean or Financial Manager differs from this amount. The P-Card’s Billing Cycle runs from the 21st of one month to the 20th of the following month.
  • The supplier’s Merchant Category Code (MCC) is blocked. Every merchant that accepts a credit card has an assigned four-digit Merchant Category Code that identifies the type of goods/services provided. GW has decided to “turn off” MCC codes of vendors who sell items that are never allowed on a P-Card. If an MCC code is turned off, the P-Card will be declined. Please note: MCC blocking may not automatically prevent a purchase that is not authorized. You must always adhere to the P-Card guidance and not depend on MCC blocking to decide whether or not a purchase is authorized.  

If your P-Card is declined, contact the P-Card Office at 571-553-4267. Be prepared to provide details about the transaction. Declines can often be corrected with a call to the bank by a P-Card representative.

Note: Although not technically declined, some transactions are blocked by the vendor due to an error in the Billing Address. When asked for a Billing Address, always provide your physical office address, not the address of Accounts Payable.