Lost or Stolen

If your P-Card is lost or stolen, immediately notify the bank at 1-800-316-6056.  when calling the bank, be sure to have your GWID available.  The bank uses your GWID with a "6" instead of a "G" as your SSN when requested. Bank customer service is available 24 hours/day, 7 days/week. A replacement card with a new number will be issued to you. In the event that a P-Card is found after having reported it to the bank as lost or stolen, the old card must be immediately cut in half and disposed of.